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As Accommodations Supervisor, you are responsible for managing the operations of the accommodations departments (Front Desk, Reservations, and Concierge) with the goal of exceeding customer needs and expectations. You will ensure that service standards are applied, while providing your team with the guidance and support they need to perform their work optimally. You will also participate in various management tasks to support management in its daily operations.
Under the authority of the Housekeeping Manager, the Sanitary Inspector participates in the management of housekeeping department operations with a view to exceeding customer needs and expectations. He/she ensures the implementation of service standards by providing team members with the guidance and support they need to perform their work adequately.
As a front desk attendant, you serve as our clients’ first point of contact. You play a key role in welcoming guests, managing their stay, and promoting our services. Your attention to detail, courtesy, and familiarity with the Domaine and the surrounding region all help ensure a warm, smooth, and memorable customer experience.
The porter welcomes guests courteously, assists them with their luggage, offers a local shuttle service, and ensures the cleanliness and safety of the work environment. They also play a key role in providing tourist information and supporting hotel operations by delivering quality service.
*The candidate must be able to express him/herself in French at various levels in order to be able to communicate easily with our customers, in around 75% of cases.
The banquet waiter or waitress is responsible for receiving and serving customer orders. He/she ensures customer satisfaction.
*The candidate must be able to express him/herself in French at various levels in order to be able to communicate easily with our customers, in around 75% of cases.
The Kitchen Chef plans, organizes, and supervises all culinary operations. They manage schedules in accordance with the collective agreement, lead daily briefings, and ensure service quality. Responsible for cost control, ongoing training, and cleanliness, they uphold hygiene standards and the FIFO method. A true leader, the Head Chef guides, motivates, and develops their team while ensuring fast, efficient, and courteous service execution, as well as a thorough and well-managed kitchen closing.
The Room Aattendant is responsible for cleaning rooms when they are occupied by guests and when they are vacated. The objective is to ensure guest comfort.
As a reservations agent, you handle booking requests via phone, email, and online platforms, coordinate with other departments, advise guests on packages and rooms, and ensure accurate follow-up to provide a smooth and professional guest experience.
The night auditor is responsible for preparing daily revenue reports. He or she also acts as a receptionist at the front desk.
As a maintenance technician, you maintain electrical, heating, plumbing, HVAC, and ventilation systems. You perform minor repairs, regular inspections, preventive maintenance, and respond to department requests to ensure equipment operates efficiently.
Would you like to work with us at the Château-Bromont Domain? Fill out the form below and we will contact you shortly.